If you do not like the products or if the apparel does not fit you can return the product in 15 days from the date of receipt, return package is always sent with the product delivery enabling free return.
You can hand in the parcel in all branches of the Swiss Post. Please make sure to attach the return label, you can find the return label along with your invoice.
Please note it is not possible to return items from multiple orders in one package. Please send each order separately back to us.
The refund will be made in 3 working days from the receipt of the return parcel. The cost of products is fully refunded but please note if the product is damaged or not sent by the original package or if any parts are missing, we are sorry to inform you we cannot accept the return or make a refund. Such returned items will be sent back to you.
Return of product may not apply for software, cosmetics, food products, and products on sale.