Free Returns

14 days return policy


If you are unhappy with of the items or the size does not fit perfect,

you can return the items that are unwore with the tag within 14 days from the date of delivery.


Can I return all the articles I shop from Hethey?

Hethey collabrates with several vendors all over the world. Some of our vendors do not accept return articles, such vendor products are controlled and quality checcked

by the Hethey Fulfillment Center before sending to the customer. You can find informations on Non Return Article in the product description. 


How should I pack the article that I wish to return?

Please pack the item in the same package received. You will receive a return lable along with your invoice. Stick the return lable on top of the shipping lable in the package.  


Where can I return the article?

You can free return at any nearby Swiss Post.


Receiving a Refund

Upon receiving the return article the refund will be made in 7 working days. The redund payment method is same as you have used to make a purchase.