1) Please select your plan: Sentara Community Plan: Medicaid for dates of service on or after 1/1/2024. (Cardinal Care) Sentara Medicare for dates of service on or after 1/1/2024. (Sentara MAPD, MA, D-SNP, C-SNP, Part B Give Back) Optima Community Care: OCC Medicaid for dates of service on or before 12/31/2023. (OHCC/FAMIS/Family Care) If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.Sentara Health Plans For information on our Sentara Health Plans Commercial, Medicare, or Medicaid plans, please visit sentarahealthplans.com or call the numbers below: …Jan 1, 2024 · Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan. Adult dental services are limited to medically necessary oral surgery and associated diagnostic services, such as X-rays and surgical extractions. Preventive, restorative, endodontics, and prosthetic services (e.g. cleanings, fillings, root canals and dentures) are not covered for adults. Dental conditions that may qualify for reimbursement are ...Sentara Health Plans partners with Rainbow Puppets to create a program that brings puppet shows to children. The shows feature puppets, music, and dance, and highlight that reading is fun! Puppet shows are held at Title 1 schools, libraries, recreation centers, and …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans offers health insurance plans for individuals, families, employers, Medicare, Medicaid and more. Learn about the new name, virtual care, discounts, wellness programs and COVID-19 resources.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... With Sentara Medicare, you'll get medical and prescription drug coverage – all in one plan. A Medicare Advantage plan with Sentara Health Plans provides more robust coverage than Original Medicare, plus $0 premiums and predictable out-of-pocket costs to budget for your healthcare needs. Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan.Jan 1, 2024 · Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan. Sentara Health Plans launched its new claims platform on May 1, 2023, for Medicare claims only at this time. As part of this change, providers will have all EFT/ERA issued through PaySpan ® .Call member services at 1-877-552-7401 or TTY 711. 1 This information is specific to members enrolled in Sentara Health Plans fully insured employer group health plans issued by Sentara Health Plans. Members enrolled in a self funded employer group health plan should verify benefits with their employer.Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge. Members: 800-928-1558 (TTY: 711) Hours of operation: 24/7/365. We understand the unique needs of our members, knowing that today's consumers are responsible for driving higher demand for their ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans offers health insurance coverage to over 875,000 members in Virginia and North Carolina. It has a network of over 35,000 providers and employs clinical and non-clinical staff for member support …Jan 8, 2024 · Sentara Health Plans offers individual health plan coverage that includes prescription benefits, wellness programs, preventive services, as well as useful tools to manage healthcare costs. Extra savings and discounts. Wellness and prevention programs: cancer screenings, women's wellness visits, and child wellness programs. Find out which health insurance plans are accepted by Sentara hospitals and physicians. Learn about your financial responsibility, financial assistance and medical bill rights and …SENTARA HEALTH PLANS. MEDICAL PRIOR AUTHORIZATION/STEP -EDIT REQUEST* Directions: The prescribing physician must sign and clearly print name (preprinted stamps not valid) on this . request. All other information may be filled in by office staff; fax to 1-844-668-1550. No additional phone calls will be . necessary if all …The MSBU also conducts proactive outreach to customer groups to assist with education on important employer and member resources and value-added services. For employer plans to cover 1-4 enrolled employees, contact our dedicated Micro Small Business Team at 1-888-706-2957. Micro Small Business Unit FAQs.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement …The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered … Sentara Health Plans Member Portal Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sign In. The resources listed here are intended for providers associated with Sentara Community Plan, the plan formerly known as Virginia Premier. If you forgot your username or need help with your password, call 1-877-814-9909 or email [email protected] formulary is a list of covered drugs selected by Sentara Medicare in consultation with a team of health care providers, which represents the prescription therapies believed to be …Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ...Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Plans offers health coverage for groups, individuals, Medicaid, and Medicare in Virginia and Florida. It is part of Sentara Health, a not-for-profit health …Behavioral Health Claims: PO Box 8204, Kingston, NY 12402-8204. Timely Filing. As a reminder Sentara Health Plans allows 365 days for initial timely filing from the service date for all claims. For Medicaid, all PAR and non-PAR providers are given 365 days to file reconsideration claim. For non-PAR Medicare providers have 60 days from claim ...Sentara Health Plans is committed to providing members with quality, cost-effective healthcare. Whether you’re choosing a health insurance plan for your employees or your family, we are confident you will find coverage that is right for you. Learn more. SEN-1051-EarnItHere-59.jpg.jpeg.Please use the Sentara Health Plans authorization process. Authorizations Temporarily Not Viewable Sentara Health Plans is undergoing a system conversion for our Medicaid line of business. Authorization requests submitted between November 22, 2023 to December 6, 2023 may not show in the provider portal.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ...Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the … Sentara Health Plans is the new name of Optima Health, a trusted provider of healthcare services in Virginia and North Carolina. Learn how the name change affects you, your doctors, your benefits, and your prescription medicine coverage. Contact Us. For general inquiries, contact Broker Services. 757-552-7217 or 1-866-927-4785 (toll–free) 8 a.m. to 5 p.m. EST Monday through Friday. Call 1-866-546-7924 (TTY: 711) Monday–Friday, 8 a.m.–5 p.m. 1 Medicare approved Sentara Medicare to provide some of these rewards as part of the Value-Based Insurance Design Program. This program lets Medicare try new ways to improve Medicare Advantage plans. Rewards cannot be used to buy tobacco or alcohol.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Plans Member PortalJan 1, 2024 · Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan. To learn about your plan, talk to one of our Sentara Individual & Family Health Plan Advisors at 1-844-206-3208. Find the Right Plan for You. Learn the differences between open enrollment period and special enrollment period, including how to handle life-changing events such as getting married, having a baby or getting divorced.Jan 12, 2024 · We’re proud to offer Sentara Medicare – plans that give your clients everything Medicare offers plus some extra benefits and preventive services, including: $0 copay for personal doctor visits. $0 copay for many generic drugs. Dental, vision and hearing benefits. Over-the-counter allowance. Let's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.Sentara Health Plans partners with Rainbow Puppets to create a program that brings puppet shows to children. The shows feature puppets, music, and dance, and highlight that reading is fun! Puppet shows are held at Title 1 schools, libraries, recreation centers, and …Call the Sentara Center for Healthcare Ethics at 757-252-9550 to request a copy by mail. You may also contact the Virginia Insurance Counseling and Assistance Program (VICAP). Their staff can help answer your questions, give you more information, and offer guidance. VICAP can be reached at 1-800-552- 3402. TTY users may call 1-800-552-3402. Whether you are seeking coverage for yourself or helping someone else, we are here to answer your questions about our added benefits and services. We can help in other languages. Optima Health Community Care. Toll-free: 1-888-512-3171 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. EST/EDT. Enjoy a new look and exciting features of our provider search tool! Search for primary care providers that are in-network and accepting new patients all at a glance. Learn more about these new features. Sentara Health Plans offers tools to help you find doctors, health care facilities, drugs and medications that are part of your plan.Sentara Health Plans offers affordable and quality health coverage for individuals and families in Virginia. Choose from Direct or Standard plans, with essential health …1. Activate. Setting up MDLIVE is easy. Sign in to your account and access Virtual Visit to use MDLIVE. Note: You must register to use sentarahealthplans.com to use MDLIVE. 2. Choose a Doctor. Choose a board-certified doctor or licensed therapist from the nation’s largest virtual provider network. You can see the next available doctor on call ...A formulary is a list of covered drugs selected by Sentara Medicare in consultation with a team of health care providers, which represents the prescription therapies believed to be … Sentara Health Plans is a trade name of Sentara Health Plans, Sentara Health Insurance Company, Sentara Health Administration, Inc., and Sentara Behavioral Health Services, Inc. To verify the member’s benefits with Sentara Health Plans, please call: 1-800-229-8822 for medical or 1-800-648-8420 for behavioral health. v.0923. Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan.Sentara Health Plans provides health insurance coverage to over 875,000 members through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees. With more than 55 years of … Sentara Health Plans Member Portal Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Group Number VPis an important distinction enabling Sentara Health Plans to administer the provider agreements for benefits and claims payments. Submit all Group Number VP claims to Payer ID VAPRM. Registration for PaySpan is required. To register, contact by email at [email protected] or call 1-877-331-7154, option 1.Thank you for choosing Sentara Health Plans. We are excited to serve the employees and family members of the City of Newport News. We encourage you to take some time to explore the plans and resources available to you as a Sentara Health Plans member. 2024 Benefits. Access plan documents and benefits information. Health and Wellness. …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Jan 4, 2024 · Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Sentara Health Plans will not take punitive action against a provider who requests an expedited resolution or supports a member’s appeal. An urgent care claim is a claim for medical care treatment where using the standard Sentara Health Plans appeal procedure for making a decision would: (a) Seriously jeopardize the life or health of the member or …Sentara Health Plans Member PortalSentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Group Number VPis an important distinction enabling Sentara Health Plans to administer the provider agreements for benefits and claims payments. Submit all Group Number VP claims to Payer ID VAPRM. Registration for PaySpan is required. To register, contact by email at [email protected] or call 1-877-331-7154, option 1.If a member disenrolls from Sentara Health Plans and later becomes a member again, any previously unused amounts are lost. The benefit would restart. Mattress Cover and Pillowcase – 2024 Added Benefit. Members with asthma qualify for a free mattress cover or protector and a pillowcase every two years.As an Integrated Delivery Network (IDN) the change deepens the alignment between Sentara’s healthcare services and health plans. Sentara Health Plans will begin introducing the brand to the market this fall. In Virginia, all health plan members will receive Sentara Health Plans ID Cards around January 1, 2024.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents.Language Assistance Services. Sentara Healthcare provides its patients and their families with qualified interpreters for languages other than English and for Sign Language (ASL). If you need a professional non-English spoken or sign language interpreter, please contact us at 844-809-6648. ወደ ሚከተለው ቁጥር ይደውሉ 844-809-6648.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Call the Sentara Center for Healthcare Ethics at 757-252-9550 to request a copy by mail. You may also contact the Virginia Insurance Counseling and Assistance Program (VICAP). Their staff can help answer your questions, give you more information, and offer guidance. VICAP can be reached at 1-800-552- 3402. TTY users may call 1-800-552-3402.Sentara Health Plans offers health insurance plans for individuals, families, employers, Medicare, Medicaid and more. Learn about the new name, virtual care, discounts, wellness programs and COVID-19 resources.All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement …Pharmacies that wish to be included in the Sentara Health Plans Specialty Pharmacy Network should contact Sentara Health Plans at 757-552-7474 or 1-800-229-8822. Limited Distribution Drugs (LDD) Some specialty drugs are limited distribution drugs (LDD), meaning only specific pharmacies can dispense the medication. In the event that …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Healthcare invests nearly $4 million in two new pipeline development programs to support students pursuing healthcare careers Sentara Community Care Achievements Sentara Community Care achieves measurable results in 2022, plans to expand across the Commonwealth in 2023MemberNEWS 4th Issue December 2022. December 19, 2022. In This Issue: Oh, hello! Sentara Health Plans is now in Northern Virginia, Sentara Health Plans celebrates the Great American Smokeout®️, Exciting Pharmacy and Vision Benefit Updates, Flu Season is Here, Address Gaps in Your Healthcare, and more.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Dear Provider, In the past few months, Sentara Health Plans has implemented several system changes to improve the way we do business with you as a provider. We … Sentara Health Plans provides health plan coverage to over 1 million members. 1 We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...
1) Please select your plan: Sentara Community Plan: Medicaid for dates of service on or after 1/1/2024. (Cardinal Care) Sentara Medicare for dates of service on or after 1/1/2024. (Sentara MAPD, MA, D-SNP, C-SNP, Part B Give Back) Optima Community Care: OCC Medicaid for dates of service on or before 12/31/2023. (OHCC/FAMIS/Family Care) . Cng service station
Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan.The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered … Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Sentara Health Plans provides health plan coverage to over 1 million members. 1 We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Clinical Reference. Sentara Health Plans is proud to announce our new collaboration with Avalon Healthcare Solutions (Avalon) on a new laboratory benefit management program. Avalon will be providing Routine Testing Management (RTM) services to Sentara Health Plans. RTM, an automated review of high-volume, low-cost laboratory tests, provides ...Medical Benefit Oncology Drugs - Medicaid Coverage (Sentara Community Plan) - Not Managed by Carelon - Referred Back to Sentara Health Plans PDF , 127 KB Last Updated : 01/30/2024 PDF , 127 KB Last Updated : 01/30/2024If a member disenrolls from Sentara Health Plans and later becomes a member again, any previously unused amounts are lost. The benefit would restart. Mattress Cover and Pillowcase – 2024 Added Benefit. Members with asthma qualify for a free mattress cover or protector and a pillowcase every two years.Sentara Health Plans provides health insurance coverage to over 875,000 members through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees. With more than 55 years of …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans Member Services. PO Box 66189, Virginia Beach, VA 23466. Phone:757-552-7401; 1-877-552-7401; TTY Relay 1-800-828-1140 or 711. If you believe that Sentara Health Plans has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance ....